Last Updated: 06/10/2026

At Mix Potli, we aim to process and deliver your orders safely and efficiently. We work with reliable courier companies and delivery partners to ensure your products reach you in good condition and within the expected delivery timeframe.

1. Domestic Orders

For orders within India, products are shipped through registered domestic courier companies and reliable delivery partners.

Orders are generally dispatched within 0–7 business days from the date of order confirmation and successful payment, unless a different delivery timeline is communicated at the time of purchase.

2. International Orders

For international orders, where available, products may be shipped through registered international courier companies or suitable shipping partners.

International delivery timelines may vary depending on the destination country, customs clearance, local regulations, and courier partner.

Any applicable customs duties, taxes, import charges, or other fees imposed by the destination country will be the responsibility of the customer.

3. Delivery Timeline

Orders are generally dispatched within 0–7 business days, or according to the delivery date communicated at the time of order confirmation.

Actual delivery time may vary depending on:

  • Delivery location
  • Courier partner
  • Weather conditions or unforeseen circumstances
  • Public holidays
  • Customs clearance for international orders
  • Other circumstances beyond our reasonable control

Mix Potli is not responsible for delays caused by courier companies, postal authorities, customs, or other third-party delivery services.

4. Shipping Address

All orders will be delivered to the shipping address provided by the customer at the time of placing the order.

Customers are responsible for providing a complete and accurate delivery address, including the correct phone number and PIN code.

Mix Potli will not be responsible for delivery failures caused by incorrect or incomplete addresses provided by customers.

5. Order Tracking

Where tracking is available, customers may receive shipment tracking details through their registered email address, phone number, or other contact information provided during checkout.

Customers can use the tracking information to check the status of their shipments.

6. Delivery Delays

While we make every reasonable effort to dispatch orders within the stated timeframe, delivery may occasionally be delayed due to circumstances beyond our control.

These may include courier delays, extreme weather conditions, transportation disruptions, holidays, technical issues, or other unforeseen events.

7. Contact Us

For any questions or concerns regarding your order, shipping, or delivery, please contact us using the details below:

Mix Potli – Customer Support

We will make reasonable efforts to assist you and resolve your delivery-related concerns.

Thank you for choosing Mix Potli!